Access Provision & Refund Terms

After successful payment, access to the selected Plan is activated automatically — typically within a few minutes. Confirmation is sent as a message in the @GetAmberBot Telegram bot. No courier or postal delivery is required. There are no regional restrictions on the service, other than countries where Telegram is blocked or unavailable for reasons outside the Provider's control.

To request a refund, write to hello@getamber.ru with your payment date and Telegram username. The refund amount is proportional to the unused remainder of the subscription period (in whole days), returned to the card used for payment within 10 business days of the request. Telegram Stars payments are refunded per Telegram's own rules.

Since payment is single-stage (the charge happens immediately upon payment), there is no separate "cancel before charge" procedure: cancellation after payment is treated as a refund request under section 2.

Not applicable — Amber is a digital service not subject to export control regulations for physical goods.